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Why can’t my boxes be sent to the China port directly?
Cargo must arrive at our warehouse first for a series of preparation work before being loaded. Our warehouse colleagues will attach carriers' labels, re-measure and weigh the boxes to finalize the prices, and check the boxes and the labels and fix ...
Why is the amount in my bill higher than that in the quote?
The final invoice amounts are in most cases different from the quotes due to the following reasons: 1. Remeasurement After we receive your products in our warehouse, we re-measure and weigh them to determine the final freight charge. The actual ...
What is Lacey Act Declaration Fee
Lacey Act Declaration is required by the US customs to import wooden or bamboo products. We will file the declaration at a cost of $50.
What is volumetric/dimensional weight?
The carrying capacity of every aircraft, truck, and ship is ultimately limited by space or weight. If you load a vessel with heavy cargo, you may hit its weight limit before filling all available space. If you load a vessel with light cargo, you may ...
Minimum volume/weight requirements for difference shipping methods
Ocean Regular Line: 2 cubic meter per shipment Ocean fast line: 100kg per shipment, 12kg/carton Regular air: 15kg per shipment, 10kg per carton Express air: 21kg per batch, 8kg per carton Please ask your supplier to pack your products according to ...